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Troubleshooting and General Network Support
Bulk of our network support business comes from clients
hiring us to maintain and support their networks. We are primarily responsible for troubleshooting and maintaining these networks. Typically we perform pro-active maintenance
on network electronics, servers,
workstations and cabling. We regularly update server operating systems by applying patches, service packs and latest software. After getting network related issues
under control, we perform reactive services
whenever client is in need of our
services.
Our experienced team of technicians and engineers is composed of A+, Network+, Microsoft, Novell, Citrix, 3COM, Cisco certified professionals. Whether your support requirements are in networking, desktop and server hardware, operating systems, or business applications, we make our services available to you through warranty, per incidence or service contract basis. We also have preventive maintenance services (see Network Monitoring Service), such as hardware monitoring, backup, security and anti-virus services, which allow your network to run smoothly. We identify and resolve any problems before they cause your network to fail.
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